Tech Lead

Main objective of the job:

• Provides technical leadership and support for Team Connectivity within the Manufacturing Electronics environment, ensuring the reliable operation, troubleshooting and continuous improvement of production-critical data pipelines and related IT infrastructure, while coordinating technical activities and contributing to service quality improvements.
Main attributions and responsibilities:

• Monitor the IT infrastructure and the distributed environments via monitoring tools
• Define, configure and maintain the monitoring IT Landscape;
• Install and configure IT applications on production machines;
• Ensures the stable operation, troubleshooting and continuous improvement of production-critical data pipelines;
• Manages, maintains and optimizes CI/CD pipelines and deployment automation using DevOps and Infrastructure-as-Code practices;
• Supports the operation and troubleshooting of Linux-based infrastructure and containerized environments;
• Provides technical guidance regarding application deployment, infrastructure, automation and operational topics;
• Develop specific scripts for the modular monitoring system according to the customer’s requirements or the team’s necessity;
• Actively participating in workshops with the client;
• Proactively reviewing, adapting and creating new IT solutions individually or together with the client;
• Participating in multicultural workshops and conferences;
• Evaluating the new colleagues after the initial trainings (through testing);
• Periodically evaluating the team members’ performance from a technical point of view (through testing);
• Ensures the fulfillment of the daily activities according to the job description, work instructions and specific job requirements;
• Interactive coaching (hands-on coaching), coaching (scorecard);
• Organizes, creates, reviews, maintains and delivers training materials and internal reports;
• Efficiently plans and coordinates the daily activities;
• Updates and maintains the knowledge base, documents and informs the team about solutions, updates and maintains the databases;
• Offers technical support about the service processes to the team members, on a daily basis;
• Ensures the quality of the service processes and the knowledge and information transfer;
• Offers assistance to the evaluators in the quality process of performance evaluation, together with and under the supervision of the direct superior;
• Offers support in organizing the integration process for the new hires and participates in the specific activities required for this process;
• Is the contact person for any enquiries from the team members, regarding the daily activities (administrative topics excluded);
• Collaborates with the quality department and other internal departments in order to prepare the training materials;
• Takes technical ownership of complex and critical incidents, coordinates troubleshooting activities and supports the team in identifying and implementing appropriate technical solutions;
• Identifies situations that might affect the quality of the service delivery and proposes improvement measures;
• Identifies the training needs of the team members and proposes specific training programs (both internally and externally) to the direct superior;
• Collaborates with HR department in recruitment process for TC team;
• Creates and checks the work instructions;
• Reads, understands and applies the procedures from area of responsibility and other interdepartmental procedures, applicable within the company;

Function: Information Technology
Experience Level: Mid-Senior Level