Senior Account Executive - Inside Sales (CX NA Inbound)

We are seeking a highly motivated and customer-centric Account Executive to join our growing inbound sales team. This is a critical role responsible for capitalizing on a steady stream of marketing-qualified leads and converting interest into revenue. The ideal candidate will have a proven track record in a high-velocity inbound SaaS sales environment, a deep understanding of the sales lifecycle, and the ability to effectively articulate our value proposition to prospects in the given region. You will be instrumental in driving revenue growth by mastering the art of converting inbound interest into loyal customers.

Key Responsibilities

Inbound Lead Management & Qualification:

• Engage with a high volume of inbound leads from various marketing channels with speed and efficiency.

• Conduct thorough discovery calls to qualify leads, uncover prospect needs, pain points, and business objectives, effectively positioning our SaaS solution as the optimal answer.

• Manage and prioritize the inbound lead pipeline to consistently meet and exceed quarterly and annual sales quotas.

Full Sales Cycle Management:

• Own the entire sales cycle from initial inbound inquiry and qualification through product demonstration, proposal generation, negotiation, and deal closure.

• Deliver compelling and tailored product demonstrations (often virtually) that highlight the unique value and ROI of our platform for the given region audience.

Revenue Generation & Quota Attainment:

• Consistently meet or exceed individual sales targets and contribute significantly to the team's overall revenue goals.

• Forecast sales accurately and maintain a healthy pipeline coverage.

• Identify upsell and cross-sell opportunities within newly acquired accounts post-initial sale.

Strategic Account Engagement:

• Develop and nurture strong, long-term relationships with prospects and key stakeholders, acting as a trusted advisor throughout the sales process.

• Navigate complex organizational structures and identify all relevant decision-makers and influencers.

• Understand the competitive landscape and articulate our differentiating factors effectively.

Function: Other
Experience Level: Associate