Senior Product Designer, Driver Experience and Fulfilment

Get to Know the Team

We are a team of product designers with focus on revolutionizing the dining experience for our eaters and building relationship between them and businesses across Southeast Asia. For merchants, we aim to leverage innovative technologies to empower and enable them to thrive in this competitive landscape. That said, we roll up to a larger design family of content designers, UX engineers, and Design Ops. About 150 people in total!

Get to Know the Role

As a Senior Product Designer on the Fulfilment team, you will own Product Design outcomes, practice and quality for a cross-functional Problem Space Team in Driver experience for the Grab driver partner app and operational interfaces, with influence on adjacent teams. You will report to the Senior Designer Manager and work full-time onsite at the Grab One North office.

The Critical Tasks You Will Perform

• Lead product design outcomes in your problem space team, and solving problems with the team and stakeholders.
• Ensure stakeholder alignment in designing experiences that balance business goals and user-centric design.
• Communicate rationales, processes, and standards compellingly to stakeholders.
• Own the discovery and delivery of solutions within the problem space team.
• Apply design-thinking frameworks and user-centered principles to guide problem space exploration.
• Design impactful product experiences and features, and create end-to-end flows for complex user experiences.
• Contribute to the design system by documenting new components and enhancements.
• Leverage prototyping to refine and deliver seamless, delightful user experiences.

Function: Design
Experience Level: Mid-Senior Level