Revenue Assurance Manager
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Job Description
We are seeking a candidate to join the Revenue Assurance Team. Reporting to the Revenue Assurance Team Manager, the successful candidate will provide support to the Head of Business Operations, Chief Finance Officer, and the Account Management teams. The role includes managing and supporting customer contract renewal processes within defined Business Areas, and ensuring effective tracking and delivery of monthly renewals, working alongside other operational business teams (Legal, Sales Order Processing, etc.) to achieve this.
MAIN RESPONSIBILITIES:
• Contribution to the Central Revenue Assurance processes
• Maintaining the Revenue Assurance master data sheet for NEC
• Liaising with Account Management team on upcoming contract renewals
• Taking ownership of contract renewals where required, within clearly defined parameters
• Liaising with Customers and involved third parties directly (email and phone contact) for contract negotiation, and following up negotiations to fruition
• Follow internal sign-off processes, including preparation and presentation of contract overview documentation
• Assisting Sales teams in preparation of internal/external documentation, in relation to contract renewals
• Ability to discuss NEC products at a top level to assist contract negotiations
• Address contract queries that may arise internally or externally
• Good all round understanding of associated NEC product offerings
• Recording and keeping accurate forecasting of upcoming renewals within the NEC CRM system
Requirements
Function: Information Technology
Experience Level: Associate