Advisory Pre-Sales Solution Consultant - Enterprise
Prefer a full account with a password? Sign Up to Apply
Job Description
Location: Sydney or Melbourne
Why ServiceNow
AI is changing how enterprises run, and ServiceNow is where it gets put to work. Our platform connects people, data, workflows and AI agents across the whole organisation, so customers get outcomes, not just insights. We're a team that stays hungry and humble, wows customers, creates belonging and wins together.
About this role
Great ideas don't win Enterprise deals. Great ideas you can see working do.
As an Advisory Presales Solution Consultant, you'll work alongside account teams to help some of Australia's biggest organisations solve real business problems on the ServiceNow AI Platform. You'll guide customers from the first conversation to confident decisions, and you'll have the room to try bold ideas, learn fast and make an impact that shows.
What you will do
• Wow our customers: Dig into the challenges behind transformation, efficiency, regulation and resilience, and shape solutions that deliver measurable outcomes.
• Build to show, not tell: Use ServiceNow's own tools to create live, tailored demos and prototypes that bring a customer's scenario to life. Skip the slide deck, and let the platform do the talking.
• Advise executives: Hold regular conversations with senior leaders and help them define outcomes and business value.
• Shape strategy: Partner with sales colleagues on account and contribute to opportunity planning.
• Experiment with AI: Prototype AI and agentic workflows, test what's possible and show customers where it can take them.
• Lead proofs of value: Run POV and POC cycles, and respond to RFIs and RFPs.
• Win as a team: Work across Sales, Product, Professional Services and partners, and hand over well so customers are set up for success.
• Stay hungry: Keep up with product releases, roadmaps and the competitive landscape, and share what you learn with your peers.
• Represent ServiceNow: Speak at executive briefings, events and webinars.
Requirements
Department: Sales
Function: Consulting
Experience Level: Not Applicable