Sr. Associate - Health Claims Quality Auditor

Job Description:

Our Senior Quality Associates get to: Define Sutherland’s reputation: Oversee and manage performance and service quality to guarantee customer satisfaction Strengthen relationships: Establish and maintain communication with clients and/or team members; understand needs, resolve issues, and meet expectations Keep management updated: Relay important information in the form of timely and accurate reports Impact the bottom line: Produce solid and effective strategies based on accurate and meaningful data reports and analysis and/or keen observations. Experience in US Healthcare, Knowledge in handling claims process. (Commercial and/or Medicaid). Should have extensive experience in handling high dollar claims.

Function: Customer Service
Experience Level: Not Applicable