Transformation Expert

Business Analyst 

Chennai, India 

Full-time (Work from office) 

Career Site Team: Chennai 

Remote : No 

Our NielsenIQ Operation teams are driving the evolution of our “Discover” platform, a unified, AI driven, global, open data ecosystem that powers data-driven decision making for clients worldwide. Organizations rely on NielsenIQ’s trusted data and insights to accelerate innovation and business growth. Supporting this platform is a suite of large-scale applications that process millions of records every day.  

As a Business Analyst, you will be part of a talented and collaborative team focused on delivering business value through technology and data. In this role, you will partner closely with Product Managers, Engineering teams, and business stakeholders to gather, analyse, and document requirements, streamline business processes, and support the successful delivery of scalable platform solutions. You will play a key role in bridging business needs and technical execution, ensuring alignment across teams and delivering impactful outcomes. Our team operates in an agile environment and is co-located across our Operations hubs in Baroda, Chennai, Gurgaon, Poland, Mexico. 

What you’ll do  

• Gather, analyse, and document business requirements from multiple stakeholders  

• Translate business needs into clear functional and non-functional requirements, user stories, and acceptance criteria  

• Collaborate with Product Owners, Engineering, and QA teams throughout the software development lifecycle  

• Facilitate workshops, requirement elicitation sessions, and stakeholder reviews  

• Analyse business processes and identify opportunities for automation, optimization, and operational efficiency  

• Create process flows, business models, wireframes, and documentation  

• Perform data analysis to support decision-making and validate business outcomes  

• Track project progress, manage requirement changes, and support user acceptance testing (UAT)  

• Proactively identify risks, dependencies, and opportunities to improve product quality and customer experience  

We’re looking for people who have  

• A Bachelor’s or Master’s degree in Business. Academic background in Computer Science, Information Systems, Engineering, or a related field will be a plus 

• 4 to 8 years of experience as a Business Analyst in technology-driven environments  

• Strong experience in requirements gathering, business process analysis, and stakeholder management  

• Familiarity with NIQ platforms, including Reference data, Input, Discover, and other retail analytics tools, is a strong plus 

• Good knowledge of Agile/Scrum methodologies and software development lifecycle (SDLC)  

• Good exposure to using AI tools as well as designing solutions that are automated through the use of AI 

• Experience creating user stories, process maps, use cases, and business requirement documents (BRDs)  

• Strong analytical and problem-solving skills with the ability to interpret complex data sets  

• Good understanding of SQL and data analysis techniques  

• Experience working with tools such as JIRA, Confluence, Visio, Lucidchart, or similar platforms  

• Excellent written, verbal, and presentation communication skills 

• Ability to collaborate effectively with cross-functional and global teams

Function: General Business
Experience Level: Mid-Senior Level