JUNIOR EDI SUPPORT ANALYST (36129)
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Job Description
Key Responsabilities:
• Act as the point of contact for B2B customers, suppliers, and Bosch plants, ensuring support and stability of EDI processes.
• Provide technical support, perform testing, monitor integrations, and manage Trading Partners.
• Manage data interfaces, identify and resolve incidents, ensuring operational continuity.
• Develop and maintain documentation, procedures, training materials, and guidelines related to EDI processes.
• Deliver training and provide support to suppliers and partners through different support channels.
• Collaborate with global teams, supporting projects, go-live activities, and continuous improvement initiatives.
• Contribute to innovation, process automation, and the adoption of Artificial Intelligence solutions, with a strong focus on service excellence and customer satisfaction.
Requirements
Function: Information Technology
Experience Level: Entry Level