Product Launch Manager
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Job Description
You will support the successful preparation and coordination of new products, features, and capabilities through effective cross-functional coordination, stakeholder management, and operational planning.
You excel at bringing clarity to complex initiatives, proactively identifying risks and dependencies, supporting stakeholder alignment, and coordinating execution against agreed launch plans.
You are a natural communicator, critical thinker, and problem solver who can navigate ambiguity and ensure the team is equipped for successful product adoption and operational readiness work effectively within a complex environment and support teams in achieving product adoption and operational readiness.
You will report to the Head of Product Operations.
What you will do:
• You will coordinate and help execute the product launch process across assigned products, features, and capabilities, identifying opportunities for improvement
• Coordinate launch planning activities, working with relevant stakeholders to define and track milestones, dependencies, risks, and deliverables
• Coordinate cross-functional launch readiness reviews, track agreed actions, and follow up with participating teams
• You will monitor launch progress, Maintain launch documentation and final deliverables repositories, identify potential blockers, and work with relevant partners to address or escalate issues that may impact launch success
• You will partner with Product Management, Delivery, Support, Sales, Marketing, Customer Success, Enablement, and Operations teams to identify and complete readiness requirements
• Identify risks, dependencies, process gaps, and operational challenges, and support the development and tracking of mitigation actions
• Build relationships with key stakeholders and cross-functional teams to support agreement, transparency, and collaboration
• You will be an important coordination point for teams involved in assigned launch and readiness activities
• Use data, stakeholder feedback, and lessons learned to recommend improvements to operational efficiency and scalability
• Use appropriate AI capabilities and tools, where suitable, to support efficient delivery and execution of launch activities
Requirements
Department: Product Management
Function: Business Development
Experience Level: Not Applicable