Senior Content Operations Executive

This role is based in our 605 Third Avenue office.

This Senior Content Operations Executive role will sit within the operations team within Informa Festivals to support the delivery of a global year-round portfolio of fintech events; including conferences, festivals and awards ceremonies. Including, but not limited to, Money20/20 and Fintech Americas. 

In this role, you will be a core support both in the lead-up to and during the on-site delivery of the shows and award ceremonies. 

Key accountabilities   

• Execute comprehensive speaker onboarding for Money20/20 USA show and bespoke events, covering speaker hub updates, registration, profiles, VIP arrangements, and session coordination    

• Partner with the marketing and product teams to ensure all marketing collateral featuring speakers and content is correct, including website, email campaigns, social media, and app    

• Manage and maintain the speakers inbox throughout the show cycle’s and support global shows    

• Own the production and delivery of speaker gifts and exclusive experiences     

• Oversee and lead on post-show deliverables, including gathering speaker feedback, testimonials, and distributing event photos and follow-up materials   

• Direct speakers lounge, and exclusive speaker-only areas onsite at Money20/20 shows and special events    

• Coordinate the purchasing and shipment of speaker/content enhancements     

• Maintenance of speaker tracking documents; regional and global

Function: Production
Experience Level: Associate