Learning Analytics & Adoption Consultant

Overview 

If you enjoy working at the intersection of learning, data, technology, and customer experience, this role is for you. 

Help shape the future of customer learning at NIQ. NIQ is transforming how customers learn, adopt, and get value from our data, products, and platforms. In this role, you’ll help use data and insights to shape digital learning experiences that support NIQ’s large, global FMCG and T&D; clients as they move from onboarding to confident product adoption. 

Work on visible, strategic initiatives. You’ll contribute to global, leadership-visible client learning initiatives, including the implementation of a new Learning Experience Platform. From defining meaningful measures of success to analyzing learner behavior and identifying adoption opportunities, you’ll play a hands-on role in building a modern, global learning ecosystem. Collaborating across Product, AI, Technology, UX, and content teams, your work will directly support strategic initiatives that bring NIQ’s innovative client learning solutions to life at a global scale. 

Grow future-ready skills. If you’re someone who enjoys exploring data, experimenting with new tools, and turning insights into practical solutions, this role offers the opportunity to build hands-on experience with learning analytics, digital adoption, AI-enabled tools, learning platforms, and business intelligence. You bring a strong foundation in adoption and engagement initiatives, and a passion for using data-informed insights to make learning simpler, smarter, and more scalable. 

Responsibilities 

Learning Analytics, Adoption & Platform Operations 

Data-informed insight, adoption, and continuous optimization of NIQ’s learning ecosystem. 

• Support the implementation, configuration, testing, and launch of a new Learning Experience Platform (LXP), including reporting, measurement, and ongoing optimization. 

• Partner with stakeholders and technology teams to develop learning dashboards, reporting, KPIs, and recurring performance analyses. 

• Analyze learner engagement and behavior to identify adoption gaps, areas of friction, and opportunities to improve the learner experience. 

• Translate learning and platform data into clear, actionable recommendations for experience improvements, personalization, adoption initiatives, and continuous optimization. 

• Contribute to ongoing platform administration, including content governance, setup, publishing, and QA tasks in the LXP and related systems to ensure quality and consistency. 

• Contribute to support issue resolution by troubleshooting learner access, tracking, and related learning platform issues to maintain a reliable learning experience. 

• Maintain process documentation and use learner insights and performance data to continuously optimize learning platforms and global learning delivery.

Function: General Business
Experience Level: Mid-Senior Level