Sr Staff Inbound Product Manager - Partner Relationship Management(PRM)

The Team

Partner Relationship Management (PRM) is one of the newest products inside ServiceNow’s Sales CRM organization, built to help companies run their entire partner ecosystem, from deal registration through MDF to partner facing commerce, natively on the Now Platform. The product is just over a year old. This is a genuine zero to one opportunity: the foundational architecture exists, the first design partners are live, and the roadmap for the next phase is still being written by the people building it today.

What You Get to Do in This Role

• Own product strategy and roadmap for a defined slice of PRM, from discovery through launch and adoption
• Work directly with design partner customers to validate problems before committing engineering investment, and translate their feedback into clear, buildable requirements
• Partner with engineering scrum teams in India day to day to break down epics, sequence releases, and make tradeoffs under real delivery constraints
• Define and document detailed specs, acceptance criteria, and data models for complex partner ecosystem workflows (partner hierarchies, deal registration, approvals, MDF, catalog driven quoting)
• Collaborate with design and research to shape partner facing and internal facing experiences, from early concepts through usability validation
• Represent PRM in cross functional forums across GTM, design, research, and other stakeholder groups, and build consensus on shared priorities
• Contribute to competitive positioning and help the team understand how PRM should be differentiated against established players in the partner management space
• Mentor and influence product thinking across the broader team, given the staff level scope of this role

Department: Product
Function: Engineering
Experience Level: Not Applicable