Mobile Service Technician

Figure is an AI robotics company developing autonomous general-purpose humanoid robots. The goal of the company is to ship humanoid robots with human level intelligence. Its robots are engineered to perform a variety of tasks in the home and commercial markets. Figure is headquartered in San Jose, CA.

We are looking for a Mobile Service Technician to compliment our superstar team.The role requires technical expertise and strong mechanical ability to troubleshoot and repair our humanoid robot fleet. As a mobile technician, you will serve as a frontline technical representative—traveling to customer facilities, deployment zones, and trial sites.

Responsibilities:

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Responsible for the maintenance of humanoid robots and necessary mobile infrastructure at commercial or residential locations.

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Perform routine maintenance and repairs on the humanoid robot fleet.

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Proficient in troubleshooting mechanical, electrical and software-based issues.

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Work closely with engineering, build, validation and fabrication teams to resolve issues quickly.

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Verify use-case stability on-site and provide direct, actionable feedback to the Development teams to drive product improvements.

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Maintain detailed and accurate records of all maintenance and repairs.

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Develop tools and document diagnostic procedures for process improvement.

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Ability to follow assembly documentation.

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Ability to work under short timelines when needed.

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Experience in customer-facing positions.

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Valid Driver License and clean driving record.

Requirements:

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3+ years experience working with complex systems.

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Familiarity with computer based tools such as but not limited to CMD prompt, Google Suite, in house development GUI’s.

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Familiarity with electrical hardware based diagnostic tools such as but notlimited to Scope, Digital MultiMeter, Current Probes.

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Familiarity with torque tools and mechanical assembly.

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Ability to read PCB and Harness schematics.

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Full system architecture diagnostic experience and organized diagnosticprocesses.

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Ability to remove and replace mechanical components up to 50lbs.

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Great attitude and excited to face challenges.

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Valid drivers license and clean driving record.

Bonus Qualifications:

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DAQ system implementation experience.

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Small brushless motor experience.

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Harmonic drive, clutches, torque/force sensor knowledge.

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Robotics experience.

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Experience using Jira, Confluence, Slack.

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IPC 610, 620 or J-Std-001.

The US base pay range for this full-time position is $30.00 to $55.00 per hour.

The pay offered for this position may vary based on several individual factors, including job-related knowledge, skills, and experience. The total compensation package may also include additional components/benefits depending on the specific role. This information will be shared if an employment offer is extended.

Department: Commercial Operations