Business Development Representative - Pittsburgh, PA
Prefer a full account with a password? Sign Up to Apply
Job Description
Position Title: Business Development Representative
Principal Responsibilities:
• A BDR supports our local service branches by renewing service agreements
• Conducts Business Reviews online using our customer portal
• Proposes appropriate service agreement to meet usage, operating environment, duty classification, manufacturer’s recommendations, and local regulations and secures retention of customer
• Collaborates with local branch to ensure a successful customer experience and proper delivery of the service agreement
• Delivers all pertinent customer intelligence from the renewal process to the local service branch
• Maintains daily activities in customer relationship management tools by tracking calls, emails, and interactions with customers during the retention process.
• Works closely with local branches to improve customer agreement retention, overall customer relationships, scope of services delivered, and overall profitability and efficiency.
Requirements
Function: Other
Experience Level: Not Applicable