Restaurant Manager - Issei

Do you have an insatiable appetite for delivering first-class service and a passion for the artistry of Food & Beverage? Then why not embark on a culinary journey with us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can savor and relish the experience!

We are currently seeking a Restaurant Manager - Issei to join our vibrant team.  At Radisson Hotel Group, we are in search of individuals who go beyond the resume – those with character, skills, talents, and a passion for creating memorable experiences. We value mindset as pivotal: anticipating guest needs, supporting your department, and consistently delivering memorable experiences.

As a Restaurant Manager, you lead with creativity, impeccable leadership, and an unwavering commitment to exceptional service. Your role is the core of our culinary haven, where your innovation and dedication shine, taking our dining experiences to new heights.

• Oversee the daily operations of Issei, ensuring seamless service delivery and consistent adherence to hotel standards and procedures.

• Maintain high standards of guest satisfaction, service quality, presentation, and overall dining experience.

• Ensure effective management of restaurant reservations, table planning, guest requests, and service flow.

• Monitor restaurant revenue, costs, productivity, and profitability, implementing strategies to achieve financial targets.

• Manage inventory, stock control, ordering, and wastage to ensure efficient use of resources.

• Collaborate with the culinary team to maintain food quality, presentation, menu knowledge, and consistency of service.

• Drive upselling initiatives and promote the restaurant’s offerings to maximise revenue and enhance the guest experience.

• Handle guest feedback and complaints professionally, ensuring timely resolution and guest satisfaction.

• Recruit, train, coach, and evaluate team members, fostering a positive, accountable, and service-oriented working environment.

• Ensure compliance with food safety, hygiene, health and safety regulations, licensing requirements, and hotel policies.

• Coordinate with Sales, Marketing, and other hotel departments to support promotions, special events, and revenue-generating activities.

• Prepare operational reports, monitor performance indicators, and implement improvements to enhance efficiency and profitability.

• Maintain the restaurant’s ambience, cleanliness, equipment, and overall presentation in line with Issei’s concept and brand identity.

• Lead, motivate, and develop the restaurant team to deliver exceptional guest experiences in line with Radisson’s service philosophy and “Yes I Can!” spirit.

Function: Customer Service
Experience Level: Mid-Senior Level