PS, Solution Architect /Forward Deployment Engineer ( Armis/ Veza)

About the Role

We are hiring a Forward Deployment Engineer (FDE) to operate at the intersection of engineering, product, and customer success. This is a field engineering role—not sales engineering—focused on hands-on deployment, troubleshooting, and driving real product outcomes inside customer environments.

You will work directly with customer engineering teams to implement, configure, and optimize our Application Security (AppSec) solutions. Your mission is simple: make customers successful, remove friction, and ensure the product delivers real value in production.

What You’ll Do

Customer Deployment & Enablement

• Lead hands-on deployment, configuration, and integration of AppSec solutions in customer environments

• Work directly with developers, engineering managers, and security teams to operationalize the platform

• Ensure customers move from initial setup to advanced use cases quickly

Field Engineering & Troubleshooting

• Act as the front line for technical problem-solving in real-world environments

• Debug issues across infrastructure, APIs, and application layers

• Identify product gaps and, when needed, fix bugs or contribute code alongside engineering

Customer Success & Adoption

• Drive successful outcomes across multiple customers simultaneously

• Keep high-value customers engaged, productive, and expanding usage

• Partner closely with Customer Success on POVs, onboarding, and adoption strategies

Product Feedback & Improvement

• Gather real-world usage insights and translate them into actionable product feedback

• Collaborate with engineering to improve usability, performance, and scalability

• Help make the product easier to deploy, configure, and operate

Department: Engineering, Infrastructure and Operations
Function: Consulting
Experience Level: Not Applicable