Process & System Development Advanced Apprentice (Graduate)

We are excited to offer you the opportunity to join our Systems Development & Support team as a Process & System Development Advanced Apprentice (Graduate), sitting in our Service department! Our Service department is a dynamic business area, comprising of team members based in the field across the UK & Ireland as well as at our Worcester head office. Every team within Service plays a crucial role in delivering exceptional customer service. We support them by leveraging technology to improve customer journeys and our colleagues’ day-to-day roles, while using data to guide key business decisions.

In this role, you will be responsible for:

• Working as part of a collaborative team & wider network locally & internationally, focus is on priority department improvements via an array of modern IT applications, including low code/no code tools.
• Solutions would come from combination of SAP (origin of business data), Azure Databricks and Microsoft Power Platform (Power Apps & Power Automate).
• Delivering high impact improvement projects to meet agreed scope, timelines and targets.
• Using your analytical mindset and problem-solving skills to inform strategic developments and decisions to guide the department within a diversifying industry.
• Quickly gain knowledge of our current landscape to provide support and maintenance of our systems.
Interested? Upload your CV today!

Function: Customer Service
Experience Level: Associate