Advisory Solution Consultant - Presales

As a member of our Solution Consulting team, you will have a major impact on our future success by supporting [Employee Experience, Customer Workflow, ITX] Solution Sales through our partner ecosystem. You will guide revenue for ServiceNow with the support and partnership of Sales, Partner Ecosystem, Product Management, and the executive team. This is a technical consultant who can go wide and deep on discovery, solution positioning and demonstration while enabling and co-selling with partners during sales cycles. 

About the Role : 

The Solution Consultant will join the Partner Technical Acceleration Group as a technical consultant with the advanced ability to develop, position, and provide product-specific solutions in partnership with our channel/GSI ecosystem, while achieving quarterly and annual sales goals for an assigned territory through partner-led and partner-sourced deals. 

Key Focus Areas 

Driving pre-sales efforts for partner-led territory. 

What you get to do in this role: 

• Partner with top-tier System Integrators to develop and position ServiceNow-powered transformation solutions 

• Support product sales as a technical and domain expert, partnering closely with assigned partners' pre-sales and delivery teams to extend their solution capability 

• Lead discovery workshops to determine customers' challenges and give product demonstrations jointly with partner teams, to align our solution with customer needs 

• Answer product feature and technical questions from partners, customers, channel partners, and ServiceNow colleagues 

• Enable and upskill partner solution consultants and architects through technical training, certification support, and hands-on labs and 

• Provide feedback to product management about product enhancements that can address customer and partner needs and provide additional value 

• Share and learn best practices and re-usable assets with other Solution Consultants and partner technical teams to enhance the quality and efficiency of joint delivery 

• Stay current on competitive analysis and market differentiation, and help partners position effectively against competitive alternatives 

• Support marketing events including executive briefings, conferences, user groups, trade shows, and partner enablement events 

• Act as a trusted technical advisor to partner account teams, supporting deal registration, solution scoping, and co-sell strategy 

• Support partner build activities on ServiceNow platform and lead solution architecture discussions as needed 

• Support and drive the partner GTM activities for a select few partners along with the partner manager 

• Provide thought leadership through workshops, technology days, white papers, and industry forums focused on AI transformation 

• Participate in executive briefings and business reviews with ServiceNow & partner leadership and their enterprise clients 

Why Join This Team 

• Work with a spectacular team of seasoned professionals in a positive, inclusive, and highly collaborative environment 

• Work with the world's leading partner ecosystem on high-impact transformation initiatives 

• Practice true business value selling with a strong sales support framework 

• Design solutions that transform how enterprises operate – see your work make an impact 

• Work with the industry-leading ServiceNow platform and cutting-edge AI/automation technologies

Department: Sales
Function: Consulting
Experience Level: Not Applicable