Senior IT Specialist
Prefer a full account with a password? Sign Up to Apply
Job Description
Sutherland is looking for a skilled and motivated Senior IT Specialist to join our team in New Cairo. The ideal candidate will have hands-on experience in networking, hardware troubleshooting, and technical support, with the ability to maintain reliable IT infrastructure and resolve technical issues efficiently.
Key Responsibilities
• Configure, maintain, and troubleshoot network infrastructure and connectivity.
• Diagnose and resolve hardware, software, and technical support issues.
• Provide technical assistance to internal users and ensure timely issue resolution.
• Perform routine maintenance and troubleshooting of IT equipment and systems.
• Monitor network performance and support infrastructure reliability.
• Identify root causes of technical problems and implement effective solutions.
• Maintain accurate records of technical issues, troubleshooting steps, and resolutions.
• Follow IT procedures, security standards, and operational policies.
Requirements
Function: Customer Service
Experience Level: Entry Level