System Operations Engineer (m/f/d) [26186]

• Coordinate operational activities across all mission stakeholders to ensure safe, efficient, and continuous mission execution.
• Act as the focal point for mission operations coordination, facilitating effective collaboration between operations teams, engineering teams, external service providers, and partner organizations.
• Support mission operations preparation activities, including operational planning, readiness reviews, rehearsals, service transitions, and operational acceptance processes.
• Perform and coordinate system-level operational activities for satellite ground segment systems and services, ensuring their availability, performance, reliability, and operational readiness.
• Monitor the health and status of operational systems, services, interfaces, and supporting infrastructure, identifying and addressing potential issues before they impact mission operations.
• Coordinate and assess operational aspects of system changes, upgrades, software releases, maintenance activities, and infrastructure evolutions.
• Evaluate operational impacts, risks, dependencies, and service continuity considerations associated with planned changes and mission activities.
• Lead the coordination, investigation, and resolution of operational anomalies, incidents, and service disruptions, ensuring timely restoration of services and implementation of corrective actions.
• Coordinate anomaly review boards, troubleshooting activities, and follow-up actions across technical and operational stakeholders.
• Manage and oversee external system interfaces, ensuring effective coordination with internal teams, service providers, and external organizations.
• Support system verification, validation, testing, operational acceptance, and deployment activities for new systems, upgrades, and mission capabilities.
• Contribute to operational configuration management, change control, and service continuity processes.
• Develop, maintain, and improve operational procedures, documentation, interface control documents, and mission support artefacts.
• Monitor operational performance, service metrics, and operational trends to identify opportunities for automation, optimization, and continuous improvement.
• Support contingency planning, operational recovery activities, and the implementation of operational best practices to enhance system resilience and mission success.
• Provide operational reporting and recommendations to management and stakeholders on mission status, system performance, risks, and ongoing operational activities.

Department: Engineering, Development, Applications
Function: Engineering
Experience Level: Mid-Senior Level