Head of AI CoE

Version 1 already has 98% AI adoption across the business, live agentic deployment models, and a use-case governance framework that routes work between self-service AI and CoE-driven transformation based on complexity. Most organisations are still trying to get pilots into production. We've done that. The Head of AI Centre of Excellence is the person who takes that foundation and pushes it further: scaling agentic workflows from pilots into the core of how Version 1 delivers, and building the people and skills strategy that keeps 4,300+ staff ahead of the curve as AI-native working becomes the norm, not the exception. 

Reporting to the Director of AI, this individual leads an established CoE team with budget authority, and works through influence across the wider organisation to embed AI-native ways of working in our internal systems, delivery processes and people. The role is weighted towards internal transformation (roughly 80%), with a smaller but high-profile external element: representing Version 1's own transformation story through thought leadership and conference platforms, and shaping the messaging that feeds into board-level AI strategy via the Director of AI. 

Key Responsibilities 

• Scale Agentic Workflows into Core Delivery 
• Move agentic AI from pilots and self-service use cases into embedded, transformational change across core delivery functions. 
• Own the direction and roadmap for Version 1's internal AI tooling and applications, ensuring our own use of AI reflects the standard we sell to customers. 
• Evolve the use-case governance model that decides what stays self-service and what warrants CoE-led transformation. 
• Lead and Grow the AI Centre of Excellence 
• Lead the established AI CoE team, with budget authority, setting priorities, standards and ways of working for the function. 
• Build the CoE's capability and remit as internal demand for AI-led transformation grows. 
• Drive Change Through Influence 
• Apply technology consulting skills to bring different functions and leaders along the transformation journey, without direct authority over every team involved. 
• Work closely with the exec team to secure sponsorship, remove blockers and keep internal transformation aligned to commercial priorities. 
• Act as the internal change agent for agentic and AI-native working, building coalitions across service lines and functions. 
• Shape People Strategy for an AI-Native Organisation 
• Partner with the People function to define the enablement and continuous development our staff need as AI changes how work gets done. 
• Shape the direction and strategy for building an AI-native organisation, including skills, career pathways and ways of working. 
• Identify capability gaps across the business and set the learning and development response. 
• Represent Internal Transformation Externally 
• Provide exec-level guidance to customers on AI-led transformation, drawing on firsthand experience of Version 1's own journey. 
• Act as an external voice for Version 1's AI-native operating model through thought leadership, conferences and press. 
• Shape the messaging on internal AI transformation that feeds into board-level AI strategy, delivered via the Director of AI. 
• Work with the AI Service Line Lead to feed internal transformation learnings into customer-facing propositions where relevant. 
• Measure and Report Impact 
• Define the metrics that show the impact of internal AI transformation on delivery quality, efficiency and customer outcomes. 
• Report progress to the exec team and refine the approach as the organisation's AI maturity develops.

Department: Business Support
Function: Information Technology
Experience Level: Mid-Senior Level