Senior Manager, Grab for Business
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Job Description
Get to Know the Team
The Grab For Business team empowers corporate clients across Southeast Asia by streamlining their business travel, food delivery, gifting, and corporate logistics solutions. Within this ecosystem, the Growth Team drives strategy, demand planning, and account cultivation to maximize revenue and corporate user engagement. We are a fast-paced, collaborative, and data-driven team that directly powers Grab's B2B expansion while unlocking new efficiency standards for businesses.
Get to Know the Role
As the Manager leading the Growth Team for Grab For Business, you will drive strategic initiatives, oversee rigorous demand planning, and champion account nurturing strategies for existing B2B clients. You will directly manage a team of growth-focused specialists, optimizing client retention and account expansion. Reporting directly to the Head of Grab For Business, this hybrid role offers high visibility and leadership career progression. If you thrive on scaling B2B accounts through data-led strategy and innovation, we want to hear from you. Apply today to help shape the future of corporate mobility and services across Southeast Asia!
The Critical Tasks You Will Perform
• Drive Strategic Growth & Account Nurturing: Develop cross-functional retention and account-expansion strategies for existing enterprise accounts to maximize client lifetime value and service adoption.
• Lead Demand Planning & Forecasting: Formulate accurate demand projections and resource allocation models using advanced analytics to align supply, revenue targets, and market needs.
• Incorporate Generative AI (GAI) Productivity Tools: Leverage GAI tools for prompt-based market research, automated reporting, account intelligence, and personalized client campaign creation to optimize team productivity.
• Lead and Enable the Growth Team: Direct day-to-day operations, coach team members on consultative client management, and elevate cross-functional execution across commercial teams.
• Establish Key Deliverables & Outcomes: Own team key performance indicators (KPIs), focusing on net revenue retention (NRR), client engagement benchmarks, and forecast accuracy.
Requirements
Function: Sales
Experience Level: Mid-Senior Level