Supervisor

Job Purpose:

Supervise a team of field operatives to ensure customer requirements are met, and work is carried out safely, diligently, and to a high standard.

Main Responsibilities:

• Oversee and complete customer-required inspections and preventative maintenance schedules, ensuring timely execution and communicating any exceptions to management.
• Conduct inspections in accordance with established standards, document findings, and make corrective recommendations to customers, including safety concerns.
• Provide daily supervision and support for site-based Inspector/Technicians, performing spot checks to ensure the highest level of quality and workmanship.
• Prepare and review necessary documentation, including service reports, time sheets, and inspection reports, obtaining customer signatures as required.
• Offer quick quotes for immediate service or repair needs, and complete associated paperwork for tracking and follow-up.
• Maintain company-issued equipment, vehicles, and assets in safe working order, operating them responsibly and reporting any deficiencies.
• Ensure compliance with all established safety rules and procedures, including those set by the customer.
• Support the implementation of the Service Model in the field, improving asset data quality and increasing improvement opportunities and sales leads.
• Comply with current OHS Acts, Regulations, and applicable Health and Safety policies, reporting all hazards, incidents, and injuries as per company procedures.
• Execute all functions in line with the applicable delegation of authority and perform other duties as assigned.

Function: Engineering
Experience Level: Not Applicable