Associate Principal Engineer - Support Lead - Media Operations
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Job Description
Role – Support Lead - Media Operations
Location - Remote Canada
Employment Type – Fulltime / Contractor
Job Overview:
• Experience with Operative's Integrated Broadcast Management System (IBMS), or MediaGenix's WHATSOn or other distribution and scheduling software is a mandatory requirement for this role.
• Experience leading a team of Application Support Analysts -Working knowledge of the Windows operating environment.
• Competency in relational database structures, particularly SQL and Oracle PL*SQL.
• Experience in Service Desk environments and IT ticket resolution workflows -Experience with Service Now, Jira or other ticket management software.
• Experience with process documentation and process documentation tools (such as PowerPoint and Visio).
• Excellent analytical, communication (both verbal and written), facilitation/organizational skills.
• Very strong results with people and thought leadership skills.
• Strategic, innovative thinking and vision.
• Strong business acumen.
• Excellent analytical skills.
• Excellent organizational skills with particular attention to detail.
• Ability to work independently in a fast-paced environment.
• Ability to learn new skills and concepts quickly.
• Experience with enterprise reporting environments such as Business Objects, Crystal reports a plus.
Requirements
Department: Engineering
Function: Information Technology
Experience Level: Not Applicable