Project Manager

Responsibilities & Tasks:

1. Project Ownership

• Take full ownership of assigned research projects from kickoff to delivery.
• Develop and manage project timelines.
• Monitor project progress and ensure deadlines are met.
• Escalate risks and issues when necessary.
2. Client Management

• Act as the primary contact for clients during project execution.
• Provide project updates and status reports.
• Manage client expectations.
• Handle scope changes and project-related queries.
3. Survey Setup & Launch

• Review questionnaires before programming.
• Ensure quotas, sampling requirements, and methodology are correctly implemented.
• Coordinate translations
• Testing the survey link
• Approve survey launch readiness.
4. Fieldwork Management

• Monitor data collection performance.
• Track completes, incidence rate, quotas, and response quality.
• Make recommendations to improve fieldwork performance.
• Ensure project targets are achieved.
5. Supplier & Vendor Management

• Liaise with panel providers and external vendors.
• Obtain feasibility estimates and sample costs.
• Monitor supplier performance.
• Resolve sample and fieldwork issues.
6. Data Quality Control

• Conduct quality checks throughout fieldwork.
• Identify fraudulent or poor-quality respondents.
• Review quota fulfillment and sample balance.
• Ensure client data quality standards are met.
7. Financial Management

• Create project cost estimates.
• Monitor project profitability.
• Manage supplier invoices and purchase orders.
• Ensure projects remain within budget.
8. Cross-Functional Coordination Work closely with:

• Sales teams
• Research managers
• Scripting/programming teams
• Data processing teams
• Finance teams
• Suppliers
9. Continuous Improvement

• Identify process improvements.
• Share best practices.
• Support training and mentoring of junior team members.
• Contribute to operational efficiency initiatives.

Function: General Business
Experience Level: Mid-Senior Level