Customer Support Representative II
The Nielsen Company
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Job Description
The Customer Support Representative serves as a vital point of contact for our clients, ensuring day-to-day operational excellence through high-quality problem resolution. In this role, you will directly support clients contacting Nielsen Customer Support, ensuring a seamless experience across our proprietary applications—including software, hardware, and communication needs.
This is an individual contributor role focused on technical proficiency, effective communication, and consistent service delivery.
Requirements
Department: Customer Support & Implementation (Post Sales)
Function: Other
Experience Level: Not Applicable