Product Coordinator
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Job Description
Overview
The Product Coordinator provides entry-level administrative and operational support across the product organization. This role helps maintain product documentation, knowledge records, trackers, reporting, and routine communications so information is complete, organized, current, and accessible.
Working under the direction of product leadership and in collaboration with Product Managers, Product Owners, Product Analysts, subject matter experts, and business stakeholders, the Product Coordinator supports AGS product and knowledge-management activities, including AI-enabled capabilities.
Essential Functions
• Collect, organize, catalogue, and maintain product documentation, knowledge assets, source materials, ownership records, status information, and governance details.
• Coordinate with subject matter experts and business stakeholders to obtain requested materials, track outstanding items, and support established content-review and maintenance processes.
• Support discovery, onboarding, meetings, and demonstrations by scheduling sessions, preparing materials, capturing notes, documenting decisions, and tracking follow-up actions.
• Provide routine Jira and Confluence administration, including maintaining records, updating status information, monitoring assigned actions, and organizing product artifacts.
• Support product reporting by collecting data, maintaining trackers, reviewing records for completeness and consistency, and preparing routine status updates.
• Assist with knowledge-base and product onboarding activities, documentation reviews, content preparation, and operational follow-up.
• Coordinate routine communications and follow-up across product, business, and geographically distributed teams.
• Identify missing, outdated, or inconsistent information and escalate questions or issues to the appropriate Product Analyst, Product Owner, or Product Manager.
• Follow established product, knowledge-governance, data-privacy, information-security, and responsible-AI processes.
• Identify opportunities to improve templates, documentation, tracking, and coordination practices, and provide other administrative and operational support as needed.
Requirements
Department: INDIA
Function: Consulting
Experience Level: Mid-Senior Level