Sales Enablement Coordinator

ABOUT THE JOB

Do you enjoy bringing order to complex processes, solving operational issues and helping commercial teams deliver a strong customer experience? Are you proactive, highly organised and comfortable working across Sales, Finance and post-sales teams? If so, this could be an exciting opportunity to play a central role in improving how NIQ turns signed opportunities into accurate invoicing and recognised revenue. 

NIQ is seeking a Post-Sales Enablement Executive to provide hands-on coordination across opportunity administration, commercial documentation and the sales-to-finance handover. The role will help ensure that opportunities are complete, accurate and progressed efficiently through internal systems, invoicing and revenue-recognition processes. 

The ideal candidate is a dependable and detail-focused operator who takes ownership, communicates clearly and follows issues through to resolution. You will be motivated by helping colleagues succeed, improving Right First Time delivery and creating a smooth experience for internal stakeholders and clients. 

RESPONSIBILITIES

Opportunity Processing and Post-Sales Handover 

• Manage opportunities through the relevant MSD lifecycle stages, from submission through to invoicing and revenue recognition. 
• Check that required documentation is complete, accurate and submitted on time, including contracts, purchase orders, rate cards, pricing approvals and customer information. 
• Monitor submitted opportunities, provide clear status updates and proactively resolve documentation or process issues that could delay delivery or revenue. 
• Support a consistent, well-controlled handover from Sales into Finance, Client Service and other post-sales teams. 
Commercial Administration 

• Support Sales teams with opportunity creation, amendments, submission activities and post-submission changes. 
• Process billing updates and other customer or opportunity amendments accurately. 
• Manage deal documentation and filing in line with agreed processes and service standards. 
Sales-to-Finance Coordination 

• Work closely with Finance to support invoice readiness, accurate billing and timely revenue recognition. 
• Identify missing purchase orders, contract discrepancies, billing risks or customer-data issues before they affect invoicing. 
• Track and escalate revenue blockers, ensuring issues are owned and progressed to resolution. 
• Help reduce rejected or blocked opportunities, avoid rework and improve Right First Time performance. 
Systems and Data Administration 

• Support SAP account set-up, amendments, extensions and account maintenance. 
• Maintain accurate customer master data and high standards of system integrity across commercial platforms. 
• Use internal systems and reporting to manage workload, prioritise urgent requests and highlight emerging risks. 
• Support adoption of agreed processes, controls and ways of working across the Sales organisation. 
Stakeholder Support and Continuous Improvement 

• Respond promptly and professionally to operational queries from Sales, Finance, Client Service and other post-sales stakeholders. 
• Build strong working relationships across functions and provide a positive stakeholder experience through proactive communication and ownership. 
• Identify recurring issues, process gaps and avoidable delays, and recommend practical improvements. 
• Contribute to process documentation, training materials and the implementation of improved working practices. 
REQUIREMENTS

• Experience in sales support, sales operations, commercial administration, finance coordination, customer operations or a similar role. 
• Strong attention to detail, with the ability to check commercial documents and maintain accurate records. 
• Excellent organisation and prioritisation skills, with the ability to manage multiple requests and deadlines. 
• Clear written and verbal communication skills, with confidence working across different teams and levels of seniority. 
• A proactive, solutions-focused approach and a strong sense of ownership from request through to resolution. 
• Comfort using CRM, ERP or workflow systems; experience of Microsoft Dynamics/MSD, SAP, Power BI or similar platforms would be advantageous. 
• Good working knowledge of Microsoft Excel, Outlook, Word and PowerPoint. 
• An understanding of opportunity management, invoicing, purchase orders or revenue-recognition processes would be beneficial. 
• Ability to work effectively in a fast-paced hybrid environment, both independently and as part of a cross-functional team. 
What Success Looks Like 

• Opportunities are processed accurately and within agreed service levels. 
• Commercial documentation is complete and compliant at first submission. 
• Billing and revenue blockers are identified early, clearly communicated and resolved promptly. 
• Post-sales handovers are smooth, with fewer avoidable queries and less rework. 
• Sales and Finance stakeholders receive timely, reliable support and clear updates. 
• Recurring process issues are converted into practical improvements. 
Additional Information 

This is a full-time hybrid role based in NIQ’s Oxford, UK office. The working pattern and any role-specific compensation or incentive arrangements will be confirmed through the recruitment process. NIQ offers a flexible working environment and a range of employee benefits, subject to local policy and eligibility.

Function: General Business
Experience Level: Mid-Senior Level