Chief of Staff
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Job Description
About the role
ServiceNow's EMEA North Sales organisation is at an inflection point—growing new markets, deepening strategic partnerships, and building the GTM infrastructure that will define the region's next chapter. The Chief of Staff to the President, Sales EMEA North is a high-impact, execution-driven leadership role at the centre of that work.
This is not a traditional Chief of Staff role. You will amplify the President's capacity and directly execute on strategic initiatives that sit across and between Sales, Strategy, and GTM functions. You will knit together cross-functional teams, move priority programs from concept to outcome, and operate as a trusted advisor and sounding board to one of ServiceNow's most senior Sales leaders in the region.
The best candidate for this role is someone who thrives without a playbook, brings a growth mindset to every challenge, and is as comfortable in a customer conversation as they are in a planning session with the leadership team.
What you get to do in this role
Strategic execution & regional growth
• Partner directly with the Group Vice President to define, prioritise, and drive the EMEA North Sales agenda—translating strategy into executable plans
• Orchestrate and drive cross-functional programs critical to regional growth that don't sit neatly within existing structures
• Support new market entry and geographic expansion initiatives across EMEA North
• Build and accelerate strategic partnerships by owning coordination across Sales, Alliances, and GTM functions
Cross-functional leadership
• Act as the primary point of contact for teams supporting EMEA North Sales (Sales Operations, Solutions Consulting, Field Marketing, Customer Success, Professional Services, Alliances and Channels)
• Work across matrix teams to align priorities, goals, and execution cadence
• Bring structure and clarity to ambiguity—operating effectively in fast-moving, high-stakes environment
Executive presence & relationships
• Engage with internal cross-functional stakeholders and external customers on behalf of the President
• Build and maintain trusted relationships at senior levels across the organisation and with key external partners
• Support talent development within the EMEA North Sales leadership team
Requirements
Department: Corporate Development & Strategy
Function: Strategy/Planning
Experience Level: Director