Patient Advocate- Onsite Part-Time

Sutherland

full-time mid Peoria, IL, United States · More jobs in Peoria, Illinois, United States

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Job Description

• The Patient Advocate screens patients for Medicaid and other State or Federal assistance programs, determines eligibility, and assists with applications, documentation, and required follow-up.
• Screen patients through bedside visits, phone interviews, or field visits to determine eligibility.
• Educate and assist patients with Medicaid and other assistance applications.
• Gather required documents and complete eligibility verification.
• Coordinate with physicians, case managers, social workers, hospital staff, and government agencies.
• Provide excellent customer service and maintain professional relationships.
• Document patient interactions, update account statuses, and complete weekly reports.
• Follow Sutherland/client policies, quality standards, and Medicaid/HIX guidelines.
• Travel to local government offices as needed.
• Maintain a professional appearance and keep required certifications current.