Service Bulletins Functional Expert

Sopra Steria India

full-time mid Bengaluru, Karnataka, India · More jobs in Bengaluru, Karnataka, India

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Job Description

SB Engineering and Configuration

• SAMM DACAS, VIEW, PMT
• SAP (PCS, AP1), C4U
• CIRCE, GILDA, NACRE, AIRINA
• ICC (CADB / ACP), TDUMS, EVM, NCMT
Authoring and Documentation

• AirnavX (airn@vX), SAMM DACAS, EMMA, EBAM
• Arbortext Editor, CATIA V5
• S1000D, ATA iSpec 2200, ATA 100
• AMM, SRM, CMM, IPC, ESPM, MAS, TRS, Technical Offers (TO), SBO, RDAF
Business Applications, Support and Reporting

• ServiceNow, JIRA
• Microsoft Excel and PowerPoint for KPI reporting

Roles & Responsibility:

• Act as the technical and operational reference for the Indian team on the Service Bulletins environment, processes and related activities (SB design, authoring, preparation, checking and release).
• Review and quality-check SBs and SB preparation files produced by the team (technical, incoming and quality checks), and answer technical queries on configuration, drawings, TRS/MAS inputs and Technical Offers.
• Ensure compliance with Airbus documentation and configuration standards (S1000D, ATA iSpec 2200, ATA 100) and with standard work processes and style guidelines.
• Support knowledge transfer: onboarding of new joiners, coaching and upskilling, and maintenance of up-to-date process documentation, checklists and reference material.
• Contribute actively to the development and autonomy of the team, identifying skill gaps, proposing training plans and progressively transferring review and decision-making responsibilities.
• Contribute to continuous improvement of SB processes, tools usage, rework and error-rate reduction.

Total Experience Expected: 06-08 years