IT Support Specialist (Armis/Veza)

Armis from ServiceNow, protects the entire attack surface and manages an organization’s cyber risk exposure in real time. Combined with ServiceNow’s Security and Risk capabilities, as well as Identity Security capabilities from Veza, we bring together all critical capabilities to secure every asset, every identity - incl. AI Agents - across all environments with the right level of context - security, operational and business - to build the first of its kind autonomous defense platform for the Agentic Enterprise.

As we scale, we are looking for candidates to manage all global IT physical and virtual assets and deliver technical support to employees in an ever-changing infrastructure. 

You will implement robust logistics processes and oversee global IT assets to optimize ServiceNow end-users support flow, lifecycle and company growth. 

You will join the Global IT & Security team and report to ServiceNow DT & Security Support Manager. 

Working closely with all the company’s departments and end-users. 

Responsibilities: 

• Provide technical support to ServiceNow employees 

• Implement, deploy and manage IT & Security asset management systems and processes 

• Manage physical and virtual assets' lifecycle, contracts and support 

• Responsible for global IT & Security assets procurement 

• Maintain and manage end-to-end of assets’ vendors and suppliers 

• Responsible for payments, invoices and working closely with the finance team and vendor’s finance requests 

• Responsible for the good functioning and maintenance of the conference rooms infrastructure and systems 

• Responsible for new employees' on-boarding setup and orientation 

• Responsible for employees' off-boarding process 

• Identify, automate and document solutions to common issues 

• Work with on-prem and cloud systems 

• This position requires availability for on-call support every other Friday.

Department: IT
Function: Information Technology
Experience Level: Not Applicable