GBS People Services – Associate (f/m/div.)
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Job Description
The GBS People Services Associate for HR Basic, will support the accuracy, completeness, and compliance of employee data. This role includes managing personal data, supporting basic administrative tasks, and assisting with process improvements and system testing. The position is ideal for individuals starting their career in HR data management, providing opportunities to develop skills in data management, documentation, and problem-solving.
Your contribution to something big:
Data Management
• Assist in managing employee personal data, including processing and validating data changes.
• Validate and manage required documentation for personal data changes.
• Ensure all data and documentation are accurately maintained and processed.
• Complete and timely input and update employee data into the HR System.
Documentation and Reporting
• Support the creation and updating of process manuals and related documentation.
• Help with basic reporting as needed.
Data Quality Assurance
• Assist in performing data quality checks, identifying and reporting errors, and highlighting data gaps.
• Correct data discrepancies and improve data quality.
Process Improvement
• Contribute to identifying areas for process improvements and support the implementation of minor enhancements.
Problem-Solving
• Assist in identifying basic data discrepancies and process inefficiencies.
• Learn and apply structured problem-solving methods to address and report issues.
Project Involvement
• Assist in the transfer of new or revised processes by providing support and documentation.
• Support the implementation of new IT tools by participating in basic system testing and user training.
System Testing
• Participate in system testing activities during new implementation or upgrades by executing test cases and documenting results.
• Provide feedback and assist in resolving issues identified during testing.
Customer Service
• Provide support to internal stakeholders (HR Business Partners, Associates, Colleagues…) as directed.
Team Contribution
• Support the team in achieving departmental objectives and targets.
• Assist with department initiatives for process improvements and internal training.
Requirements
Function: Human Resources
Experience Level: Associate