Salesforce Administrator
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Job Description
Role Summary
The Salesforce Administrator is responsible for the day-to-day configuration, support, maintenance, and improvement of the Salesforce platform. This role works closely with business stakeholders to ensure Salesforce supports business processes effectively and drives productivity.
Key Responsibilities
Platform Administration
• 5+ Years of relevant experience
• Manage Salesforce users, roles, profiles, and permission sets
• Configure and maintain objects, fields, page layouts, validation rules
• Handle data management (imports, exports, data cleansing)
Configuration & Customization
• Create workflows, process builder flows, and automation
• Build custom reports and dashboards
• Customize Salesforce to meet business needs without coding
Reporting & Analytics
• Develop and maintain reports and dashboards
• Provide actionable insights to stakeholders
• Ensure data quality and data integrity
Stakeholder Collaboration
• Work with business teams to gather requirements
• Translate business needs into Salesforce solutions
• Provide training and end-user support
Security & Compliance
• Maintain data security and access controls
• Ensure compliance with company policies and data standards
System Enhancements
• Evaluate new Salesforce features/releases
• Implement improvements to optimize performance
• Support integrations with other systems
Requirements
Department: Business Support
Function: Information Technology
Experience Level: Mid-Senior Level