Front Office Supervisor (F/M)
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Job Description
We are now looking for Front Office Supervisor to join our team here at Radisson RED Kraków.
As Front Office Supervisor at Radisson RED Kraków, you will be our guests’ superhero! You will ensure the heart and soul of Radisson RED beats loudly and strong. Innovative and ahead of the curve, you will create the REDvolution where our guests can’t wait to come back and experience the moment again, they will go social, where it’s constant snap and chatter. Capturing feedback at every opportunity, you are ready to make things happen with your unique personality. It’s different we know, but that’s ok, for at RED it’s a given as the guest experience is paramount and always tops our agenda.
The Front Office Supervisor Role
Our front office team is the heart of the house, providing a warm welcome and happy smile, and where we strive to deliver an experience that is beyond expectation - creating memorable moments for our guests.
• Our Front Office Supervisors love the hustle and bustle of life! It’s not just about check-in and check-out. It’s about everything in-between
• You will supervise our front office team and lead by example, ensuring all aspects of the guest journey and experience are delivered to the highest level
• You will exude patience, empathy and have the personality to host the show
• As an integral part of the team, you will work proactively to ensure guest satisfaction and the smooth running of the front office department
As Front Office Supervisor, you will join a team that is passionate about delivering incredible service where we believe that anything is possible, whilst having fun in all that we do!
Requirements
Function: Customer Service
Experience Level: Entry Level