Working Student - IT Tools Support & Admin
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Job Description
• Provide support for IT Processes and Tools in Source to Contract Indirect Purchasing;
• Facilitate resolution of user tickets and address system inquiries within the IT ecosystem;
• Perform Tests for implemented features for different IT tools;
• Prepare ad-hoc reporting by using various data sources;
• Prepare basic presentations, reports, and visual materials to support team alignments and project updates;
• Maintain and make necessary updates to system documentation, user guides, and procedural manuals;
• 3rd level support activities for application-areas (modules);
• Reports defects and follow up on the resolution;
• Support digitalization and automation initiatives in Indirect Purchasing IT ecosystem;
• Ensures good communication with local units and cross-collaboration with other departments;
• Reads, understands and applies the procedures from area of responsibility and other interdepartmental procedures, applicable within the company;
• Fulfils any other tasks related to area of responsibility, as requested by direct superior.
Requirements
Function: Business Development
Experience Level: Internship