Delivery & Release Coordinator (UAT and Quality) - IFS Logistics

About IFS Logistics

IFS Logistics is an AI enterprise logistics platform that helps shippers and logistics businesses connect transport data, manage carrier spend and automate execution. Originally launched as 7bridges, the product is now part of IFS and is developed by a small, dedicated team.

The role

We are looking for a Delivery & Release Coordinator to manage user acceptance testing, release activity and day-to-day delivery coordination across the product team.

The team is preparing for its first IFS Cloud customer go-live, bringing a new API into production and recruiting a significant number of new colleagues. As the pace of delivery increases, we need clear ownership of test cycles, defects, release readiness and communication.

You will coordinate UAT with customers and internal stakeholders, maintain release plans and checklists, track defects through to resolution and support go/no-go decisions. You will work closely with Lorraine Hassall, our Quality Manager, allowing her to focus on quality standards and strategy while you manage the practical coordination required to apply them consistently.

Most of the role is focused on UAT, releases and delivery. It also includes a smaller amount of team coordination, particularly onboarding, in-person sessions, travel planning, and financial coordination.

What you'll work on

UAT and release management

• Plan and coordinate UAT cycles with customers and internal stakeholders.
• Confirm scope, participants, test windows, evidence and sign-off for each cycle.
• Track defects from identification through triage, ownership, resolution and closure.
• Support on the release calendar, release notes, readiness checklist and go/no-go process.
• Coordinate with other teams in IFS as the product is integrated with IFS Cloud.
• Support the UAT and release plan for Project Oliver and the first IFS Cloud customer go-live.
Supporting the quality function

• Work with the Quality Manager on test processes, evidence and audit trails.
• Help apply standards such as clear acceptance criteria, merge-request review and controlled production releases.
• Support the move from periodic manual QA towards per-ticket quality assurance and more frequent releases.
Delivery coordination

• Keep Jira accurate, with current statuses, acceptance criteria and links to relevant merge requests.
• Maintain useful documentation and decision records in Notion.
• Prepare concise delivery and release updates for product and engineering leads.
• Identify risks early, clarify ownership and follow actions through to completion.
Team coordination

• Organise onboarding logistics for new starters and monthly in-person sessions in Staines.
• Coordinate team travel, expenses and purchase orders.

Department: Research and Development
Function: Information Technology
Experience Level: Associate