Sr Software Engineer

This role is for an engineer to build reliable, maintainable AI-native and cloud-native software. The IC3 engineer works on well-defined features and components with close guidance from tech leads. They focus on developing solid software engineering fundamentals, gaining hands-on experience with modern development practices, and learning to integrate AI/ML services into applications. This role provides mentorship and opportunities to grow technical depth in Java, JavaScript, and ServiceNow platform development while contributing meaningfully to the product.

Responsibility Area: Software Development

•    Develop software features and components under the direction of tech leads; take ownership of well-defined, scoped tasks

•    Write clean, maintainable code with comprehensive unit tests; follow established coding standards and best practices

•    Contribute to the implementation of AI-native features, including prompt design assistance, API integration, and basic evaluation

•    Work with assigned features from design through development, testing, and deployment with guidance from teammates

•    Troubleshoot and debug issues in development and staging environments; escalate complex issues to tech leads.

•    Follow secure coding practices, including responsible handling of customer data and AI safety considerations

•    Participate in code reviews and actively incorporate feedback from tech leads.

•    Learn and apply CI/CD practices; contribute to automated testing and deployment pipeline

.     Effectively leverage AI tools to maximize the daily productivity

Responsibility Area: Learning & Collaboration

•    Learn from code reviews, pair programming, and mentorship from tech leads

•    Ask clarifying questions and seek guidance when encountering unfamiliar technical challenges

•    Actively participate in team discussions, design reviews, and sprint planning

•    Communicate clearly about progress, blockers, and technical challenges

•    Participate in knowledge-sharing sessions and team learning opportunities

•    Support junior teammates and newer developers by sharing what you've learned

•    Take initiative to understand the broader system and how your work fits into the product

Department: Engineering, Infrastructure and Operations
Function: Engineering
Experience Level: Not Applicable