ServiceNow Lead Developer (f/m)
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Job Description
Serves as the senior technical authority and delivery anchor within an Agile squad, translating enterprise architectural blueprints into high-performing, scalable ServiceNow solutions. Partners directly with Product Owners and Platform Architects to shape the technical roadmap, enforces strict coding standards and automated quality gates, and actively mentors developers to ensure delivery excellence across the platform lifecycle.
Key Responsibilities:
• Technical Solution Design: Translate high-level business epics into detailed technical designs, story decompositions, and data models aligned with CSDM 5.0 and enterprise architecture standards.
• Quality Gatekeeping & Governance: Chair peer code reviews, approve update sets / Git deployments across ServiceNow instances
• Complex Development: Architect and personally implement the most challenging platform capabilities, including multi-system IntegrationHub spokes, custom portal components, and emerging Now Assist / AI Agent Studio workflows.
• Product Owner Partnership: Act as the lead technical advisor to the Product Owner (PO), providing capacity estimations, identifying architectural risks, and ensuring technical debt remediation is budgeted into sprint cycles.
• Team Enablement & Mentorship: Lead technical onboarding, conduct pair-programming sessions with mid/junior developers, and elevate the team’s overall engineering maturity across the global Chapter.
• Upgrade & Release Leadership: Lead squad preparation for ServiceNow family releases, designing the Automated Test Framework (ATF) test suites and directing the remediation of skipped records.
Requirements
Function: Information Technology
Experience Level: Associate