Lead Account Executive – Netherlands (Mid-Market & Enterprise)

Lead Account Executive – Netherlands (Mid-Market & Enterprise)

Location: Hatton Garden, Farringdon, London, UK (Hybrid: In-office Monday, Wednesday, Thursday)

Territory: Netherlands

Role Type: Full-time, Individual Contributor (IC)

Focus: New Business Acquisition / Hunting

About the Role

This is an Individual Contributor (IC) role based out of our vibrant London hub in Hatton Garden, Farringdon, dedicated to hunting and closing net-new business across the Netherlands.

As a Lead Account Executive at Freshworks, you will spearhead new logo acquisition across a blended territory of high-growth mid-market companies and large-scale enterprise accounts. You will manage end-to-end sales cycles—collaborating closely with your dedicated regional BDR, steering cross-functional deal teams, and engaging C-level stakeholders.

As a brand ambassador, you will champion our innovative, AI-powered Software-as-a-Service (SaaS) product suite to help organizations become more productive, efficient, and customer-oriented.

What You’ll Do

• Drive the Territory Strategy: Develop and execute a comprehensive strategic plan to map, prospect, qualify, and close net-new business across your assigned Dutch mid-market and enterprise accounts to consistently exceed quota.

• Master Dynamic Deal Cycles: Lead end-to-end sales cycles tailored to deal complexity—navigating agile 3-month cycles for mid-market accounts up to 9+ month, complex strategic transformations for enterprise opportunities valued at €100k+ ARR.

• Partner with a Dedicated BDR: Work in lockstep with a dedicated regional Business Development Representative, aligning on account-based prospecting, outbound campaigns, and pipeline generation.

• Cultivate Executive Relationships: Engage with line-of-business leaders, procurement, and C-level decision-makers, establishing yourself as a trusted advisor who translates technical capabilities into measurable business ROI.

• In-Region Travel & Customer Presence: Travel regularly to the Netherlands to meet prospects and customers face-to-face, lead high-stakes pitch meetings, and represent Freshworks at key industry events.

• Quarterback Cross-Functional Teams: Effectively steer internal resources—including Solution Engineering, Product Marketing, Legal, and Executive Leadership—to run compelling evaluations and secure commercial sign-offs.

• Cross-Department Collaboration: Communicate continuously with marketing and pre-sales teams to design and execute high-impact regional campaigns that optimize internal and external sales processes.

• Continuous Product Expertise: Maintain deep subject-matter expertise across modern SaaS, CRM, Customer Experience (CX), and IT Service Management (ITSM) ecosystems.

• Rigorous Forecasting: Deliver regular, precise pipeline reporting and forecasting to sales management.

Function: Other
Experience Level: Mid-Senior Level