Head of Bars / Senior Bar Supervisor

Key Responsibilities:

• Oversee the daily operations of all hotel bars, ensuring smooth operations and consistent delivery of high service standards.

• Lead, motivate, and develop the bar team, fostering a positive and engaging working environment.

• Drive the hotel's beverage and mixology concepts by introducing innovative cocktails, signature drinks, and trending beverage experiences.

• Stay updated on the latest beverage trends, mixology techniques, and developments within Dubai's competitive bar scene.

• Develop and maintain creative beverage menus, including signature cocktails, mocktails, and seasonal offerings.

• Have a strong understanding of beverage recipes, standardisation, costing, pricing, and inventory control.

• Monitor beverage cost percentages, minimise wastage, and identify opportunities to maximise bar revenue and profitability.

• Build and maintain strong professional relationships with bartenders, mixologists, suppliers, and key industry contacts across Dubai.

• Actively participate in beverage competitions, industry events, and networking opportunities to enhance the hotel's visibility and reputation.

• Train and mentor the bar team on mixology, product knowledge, presentation, upselling, and responsible alcohol service.

• Ensure consistency in drink preparation, presentation, portion control, and overall beverage quality.

• Collaborate with the F&B; leadership team on promotional activities, beverage activations, events, and revenue-generating initiatives.

• Monitor guest feedback and ensure prompt resolution of complaints or service-related concerns.

• Ensure compliance with hygiene, food safety, licensing, and responsible beverage service standards.

• Conduct regular stock checks, beverage inventories, and operational audits.

Function: Customer Service
Experience Level: Associate