Executive, Business Development (B2B)- Penang

Job Description:

• New Business Acquisition & Sales Growth

• Identify and pursue new B2B sales opportunities through active prospecting and outreach.

• Manage lead generation, qualification, and conversion efforts to drive revenue growth.

• Engage potential clients via calls, meetings, and presentations to pitch value-added logistics solutions.

• Conduct client meetings, sales presentations, and networking events to build strong relationships.

• Evaluate customer needs, develop tailored proposals, and negotiate contracts to secure new business.

• Maintain a structured and rigorous follow-up process to engage key decision-makers.

• Collaborate with internal teams to streamline lead management and conversion efforts.

• Customer Relationship Management & Retention

• Act as a trusted advisor to clients, providing exceptional customer service to ensure satisfaction.

• Work closely with cross-functional teams to address client concerns and deliver seamless solutions.

• Serve as the primary point of contact for all customer inquiries, ensuring timely resolution of issues.

Job Requirement:

• Proven track record in sales, business development, or account management.

• Strong negotiation and closing skills with a passion for hitting and exceeding targets.

• Ability to identify market trends, competitor activities, and sales opportunities.

• Excellent communication and relationship-building skills.

• Self-motivated, goal-oriented, and able to work independently in a high-pressure environment.

• 2  years of experience in sales, preferably in the domestic express parcels transportation or service industry. 

• A progressive and proven track record sales success.

• Demonstrated customer service experience and excellent negotiation skills.

• Experience of logistics sales preferred

• Bachelor's degree is a must

• Excellent communication skills, spoken and written English and Bahasa Malaysia

Department: B2B
Team: B2B