Product Launch Manager
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Job Description
Role Summary:
This role supports the successful launch of new products, features, and capabilities through cross-functional coordination, stakeholder engagement, and operational planning. The ideal candidate brings clarity to complex initiatives, proactively manages risks and dependencies, and helps teams achieve product adoption and operational readiness in a collaborative, fast-paced environment.
What You Will Be Doing
• Product Launch Execution Coordinate the successful launch of new products, features, and capabilities, managing milestones, dependencies, risks, and deliverables.
• Operational Readiness & Adoption Partner with Product, Delivery, Sales, Marketing, Customer Success, Support, Enablement, and Operations teams to ensure readiness and drive successful adoption.
• Risk & Issue Management Facilitate launch readiness reviews, monitor progress, and proactively identify, manage, or escalate risks, blockers, and operational challenges.
• Stakeholder Engagement & Communication Build strong cross-functional relationships, maintain stakeholder alignment, and provide clear, timely communications and status updates.
• Governance & Execution Excellence Maintain project plans, launch documentation, reporting, and action tracking to ensure transparency, accountability, and operational discipline.
• Continuous Improvement Leverage data, stakeholder feedback, lessons learned, and AI-enabled tools to improve launch processes, scalability, and overall effectiveness.
Requirements
Department: Product Management
Function: Information Technology
Experience Level: Not Applicable