Executive : Account Management
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Job Description
Job Description: Executive - Account Management
Location: GurgaonExperience: 2–3 YearsWork Mode: On-siteImmediate Joiner Preferred
About the RoleWe are looking for a proactive, driven, and relationship-oriented Executive - Account Management to join our team in Gurgaon. The ideal candidate will be responsible for managing enterprise accounts, building strong client relationships, and ensuring a seamless client experience.The candidate should have a strong understanding of account management, excellent communication skills, and the ability to work in a fast-paced environment. Experience in the FinTech industry will be an added advantage.
Key Responsibilities● Manage and nurture relationships with existing enterprise clients to ensure high levels of client satisfaction and engagement.● Act as the primary point of contact for assigned accounts and build strong relationships with key stakeholders.● Understand client requirements, business priorities, and challenges, and coordinate internally to ensure timely resolution.● Proactively identify opportunities to strengthen existing relationships and drive account growth.● Regularly follow up with clients to understand their expectations, gather feedback, and address any concerns.● Coordinate with cross-functional teams to ensure smooth execution and delivery of client requirements.● Take ownership of account-related activities, ensuring timely communication, follow-ups, and closure of action items.● Monitor account health and proactively address potential risks or challenges.● Maintain accurate records of client interactions, updates, and account progress.
What We’re Looking For● 2–3 years of relevant experience, preferably in the FinTech, BFSI, or SaaS industry.● Experience in managing enterprise accounts and handling multiple stakeholder relationships.● Strong relationship management, interpersonal, and communication skills.● Ability to understand client requirements and effectively coordinate with internal teams.● Agile and adaptable, with the ability to work in a fast-paced environment and handle pressure.● Self-driven, goal-oriented, and proactive, with a strong focus on execution.● Someone who takes ownership, thrives on challenges, and has a solution-oriented approach.● Ability to work independently while collaborating effectively with cross-functional teams.
Ideal Candidate ProfileWe are looking for someone who is a natural relationship builder, takes complete ownership of their responsibilities, and enjoys working in a dynamic environment. The ideal candidate should be proactive in identifying challenges, comfortable interacting with senior stakeholders, and focused on delivering a positive client experience.
What We Offer● Opportunity to work with cutting-edge AI-driven SaaS solutions in the digital trust ecosystem.● Exposure to enterprise customers across Banking, FinTech, and Technology sectors.● Opportunity to work closely with Product, Engineering, and Sales teams.● Medical Insurance.● Enjoy free team lunches – great ideas happen over food.● Learning and growth opportunities in a fast-paced, high-growth startup.● Recognition in a high-performance culture.● Work in an open, collaborative, and feedback-driven environment.
Requirements
Department: Sales
Experience: 2–3 Years
Posted: 2026-11-13T06:45:02.297Z