EMAP Workplace Operations Manager

Reporting to the Group Head of Real Estate & Workplace, You will lead workplace operations across EMAP, delivering safe, compliant and cost-effective workplaces while improving the employee experience. You will lead Regional Workplace Operations Managers and translate global strategy into regional delivery, with accountability for services, suppliers, budgets, risk and business continuity.

What you'll do

• Lead regional strategy and develop managers. Adapt global standards to local requirements, set performance goals, strengthen governance, coach managers and plan succession.
• Improve workplace services and employee experience. Lead facilities operations, resolve critical incidents and use data, benchmarking and automation to improve delivery.
• Strengthen supplier performance and value. Manage suppliers from selection to offboarding. Partner with Procurement to improve contracts, resolve issues and maintain quality.
• Control budgets and deliver savings. Lead forecasting, accruals and reporting. Enforce purchasing and financial controls, address budget variances and reduce costs without compromising services.
• Lead safety, compliance and business continuity. Manage security, audits, inspections and risks. Create emergency preparedness, corrective actions and improvements following incidents.
• Deliver workplace programmes across the region. Partner with business leaders and across departments. Represent Workplace Operations and report performance, finances and risks to the Workplace Operations Lead.

Department: Facilities
Function: Other
Experience Level: Mid-Senior Level