Microsoft Dynamics 365 Consultant

Version 1

full-time mid Dublin, County Dublin, Ireland · More jobs in Dublin, County Dublin, Ireland

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Job Description

Role Overview

We are seeking an experienced Microsoft Dynamics 365 and Power Platform Consultant to join our Microsoft Applications practice.

In this role, you will provide expert consultancy, support, solution design, development, and technical leadership across a portfolio of Microsoft Dynamics 365 and Power Platform solutions. You will work closely with customers to understand business requirements, design scalable solutions, deliver enhancements, and support the ongoing optimisation of their Dynamics 365 environments.

As a senior consultant, you will act as a trusted advisor to customers, providing technical expertise across the Dynamics 365 and Power Platform ecosystem, in particular feature rich Power Pages while supporting delivery teams in the successful implementation and support of business-critical solutions. You will contribute to solution architecture, application customisation, integrations, upgrades, migrations, and continual service improvement initiatives. These will be underpinned by AI accelerated delivery, so proven track on this delivery would be vital for someone on this role.

This is an excellent opportunity for an experienced Dynamics 365 professional who enjoys combining technical expertise, customer engagement, and solution delivery within a managed services and consultancy environment.

Key Responsibilities

• Provide senior-level consultancy, support, and technical leadership for Microsoft Dynamics 365 and Power Platform solutions with rich user interfaces, not just out of the box components.
• Design, configure, customise, and extend Dynamics 365 Customer Engagement applications to meet customer requirements.
• Deliver enhancements, change requests, and project-based development across customer portfolios.
• Develop custom plugins, workflows, custom APIs, integrations, and extensions using C# and .NET.
• Desing, build and maintain Power Platform solutions including Power Apps, Power Automate, and Dataverse components via AI accelerated delivery frameworks to work in Agile manner in a rapid changing landscape where autonomous behaviour is vital.
• Troubleshoot and resolve complex application, integration, and performance issues.
• Work directly with customer stakeholders to gather requirements, provide technical guidance, and recommend best-practice solutions.
• Support upgrades, migrations, and platform optimisation initiatives.
• Contribute to solution design workshops, technical documentation, and estimation activities.
• Act as a senior escalation point for technical issues and support teams.
• Mentor junior consultants and promote knowledge sharing across the team.
• Identify opportunities for automation, process improvement, and service enhancement.
• Ensure solutions align with Microsoft best practices, governance standards, and security requirements.