General Manager

This is an exciting opportunity for an established hotel leader with a proven track record of managing a premium, full-service hotel operation and delivering outstanding commercial, operational and guest experience results.

As General Manager, you will take full accountability for the hotel's overall performance, setting the strategic direction and ensuring excellence across every aspect of the business. You will combine strong commercial acumen with a genuine passion for quality, service and people, creating an environment where colleagues are engaged, standards are consistently high and guests enjoy memorable experiences.

As General Manager, you will:

• Lead the business: Take full ownership of the hotel's financial and operational performance, with accountability for P&L;, budgets, forecasting, profitability and the achievement of agreed business objectives.

• Drive commercial performance: Develop and execute strategies to maximise revenue, market share and profitability across Rooms, Food & Beverage and Meetings & Events, identifying opportunities to strengthen the hotel's market position.

• Champion five-star excellence: Set the standards for quality and service across the hotel, ensuring an exceptional and consistent guest experience that reflects the Radisson Collection brand.

• Lead through people: Inspire, develop and empower a high-performing leadership team, creating a culture of accountability, collaboration, engagement and continuous development across all departments.

• Build positive employee relations: Foster a constructive and inclusive working environment, developing strong relationships with colleagues, employee representatives and relevant stakeholders, and ensuring people matters are managed with fairness, consistency and confidence.

• Deliver operational excellence: Provide visible and decisive leadership across the hotel, ensuring effective processes, operational efficiency and consistently high standards in all areas of the business.

• Champion the Radisson brand: Bring our brand values and service culture to life, embedding our Yes I Can! spirit and ensuring every colleague understands their role in delivering memorable experiences.

Function: Analyst
Experience Level: Not Applicable