Deal Desk Specialist

Hybrid role (3 days in the office, 2 days remote), based in our London office at HYLO, 103–105 Bunhill Row, London EC1Y 8LZ.

At JFrog, we’re reinventing DevOps to help the world’s greatest companies innovate -- and we want you along for the ride. This is a special place with a unique combination of brilliance, spirit and just all-around great people. If you’re willing to do more, your career can take off. And since software plays a central role in everyone’s lives, you’ll be part of a critical mission. Thousands of customers, including the majority of the Fortune 100, trust JFrog to manage, accelerate, and secure their software delivery from code to production -- a concept we call “liquid software.” Wouldn't it be amazing if you could join us in our journey?

We are looking for a self-motivated trusted advisor to the sales management who works with sales teams on large, complex, and non-standard deals, discounts, contract terms, and commercial structures to get those deals moved along as seamlessly as possible. This person will act as a primary point of contact for all the departments and key stakeholders involved in the completion of non-standard deals. Build scalable solutions that help our sales teams and leadership make informed decisions and are essentially helping craft deals that drive our revenue growth.

As a Deal Desk Specialist at JFrog you will...

• Be the trusted advisor to the Sales leadership and team, collaborating on pricing and commercial terms for non-standard transactions

• Be a subject matter expert on sales and revenue compliance policies and advise Account Executives on alternative compliant contract options

• Partner with the Revenue, Finance, Legal and Sales Ops teams, to review or address revenue recognition concerns, Finance and billing issues, special terms, and pricing for non-standard deals

• Own day-to-day quote management and pricing approvals, ensuring compliance with sales and business approval policies

• Perform analysis on nonstandard and discounted deals 

• Present analyses of deals to decision-makers in a clear and concise fashion that enables them to make a quick and informed decision

• Acts as a point of escalation for deal-related matters

• Serve as a gatekeeper to the senior management by reviewing requests before they are escalated

• Develop robust and repeatable deal processes, identifying process improvement and automation simplifying

• Provide sales training and enablement of quoting, pricing and processes

To be a Deal Desk Specialist in JFrog you need...

• 3 years of proven success in a Deal Desk function or other direct sales support role

• MBA or Master’s Degree in Finance or Economics

• Experience with Salesforce and CPQ

• Strong understanding of Annual Recurring Revenue (ARR), revenue recognition and order process principles

• Experience working with enterprise software sales teams

• Excellent team player and effective communicator with all levels of management and cross-functional organizations

• Self driven with strong business acumen, strong reporting and analytics skills, troubleshooting and problem-solving

• High attention to detail is required to ensure accuracy in complex deal structures.

• Highly organized, customer-focused, innovative and strong attention to detail

• Ability to multitask and prioritize at times of high volume, schedule flexibility during End of Month, End or Quarter

• English Native Speaker

Department: Sales