Director of QA

We are looking for an ambitious and experienced Director of QA who is analytical, detail-oriented, and a strong leader with excellent communication and collaboration skills.
This is an exciting opportunity for a passionate, motivated, and technically strong QA leader who will be responsible for strengthening the QA function, driving quality initiatives, and implementing QA best practices across the organization.
Job Role• Direct the development of QA strategy, methodology, processes, discipline, and framework across the organization.
• Drive and improve the QA team in areas of Agile testing, process optimization, and delivery excellence.
• Monitor QA activities, test execution, defect leakage, root cause analysis, and identify improvement opportunities.
• Implement process improvements to enhance product quality and release efficiency.
• Participate in hiring, onboarding, training, mentoring, and performance evaluation of QA team members.
• Collaborate with Product Development, Web Development, and cross-functional stakeholders to prioritize quality initiatives aligned with business goals.
• Ensure effective utilization of testing tools and frameworks for functional, automation, regression, API, performance, and security testing.
• Manage QA resources for end-to-end testing across multiple products and releases.
• Establish and enforce QA standards, metrics, reporting, and best practices.
• Drive automation initiatives and continuous quality improvement in a fast-paced SaaS environment.
• Work closely with leadership teams in India and the USA to ensure high product quality and customer satisfaction.

Desired Candidate Profile• 5+ years of overall QA experience with at least 3+ years in a QA Lead/Managerial role.
• Educational background in technology such as Computer Engineering, Computer Science, MCA, MSc IT, B.Tech, or M.Tech.
• Must have experience working in a SaaS product company.
• Experience in EHR/EMR or Healthcare domain will be highly preferred.
• Strong organizational, analytical, and problem-solving skills with excellent attention to detail.
• Proven leadership and people management skills with experience managing and scaling a QA team of at least 10-15 members.
• Ability to build, implement, and drive quality assurance processes and delivery standards.
• Strong expertise in both Manual and Automation Testing within Agile/Continuous Delivery environments.
• Good understanding of functional, non-functional, API, regression, performance, and automation testing methodologies.
• Hands-on experience with QA tools, test management systems, and automation frameworks.
• Strong written and verbal communication skills with the ability to collaborate across global teams.
• Ability to take ownership, drive accountability, and lead quality initiatives independently.

Department: Product Team
Posted: 2026-05-19T15:07:35.663Z