Trainer
Job Description
Role OverviewWe are seeking an energetic and customer-focused Trainer to deliver structured learning programs on algoQA, our AI-augmented autonomous testing platform. You will be the primary interface for onboarding new users, running academy sessions, and ensuring every learner achieves productive capability with algoQA. Key Responsibilities• Deliver structured algoQA training programs for new and existing users, both internally and at client sites
• Design and update use-case-based training content, exercises, and assessments aligned with the algoQA academy curriculum
• Conduct hands-on workshops at client sites, where users test in real time with team support
• Onboard all new trainees with algoQA Academy from day one, Track trainee progress, identify knowledge gaps, and provide targeted follow-up support
• Maintain and continuously improve training materials, demo environments, and sample applications
• Collaborate with the Content and Product teams to keep training current with every product release
• Gather and report trainee feedback to improve course effectiveness
Skills & Qualifications• 3–6 years in a customer-facing training, enablement, or instructional design role
• Strong presentation and communication skills
• Familiarity with software testing concepts (manual testing, test case design, automation fundamentals)
• Experience delivering both virtual and in-person training programs
• Ability to simplify complex product workflows into digestible learning experiences
• Exposure to SaaS products or QA tools is a strong advantage
• Training facilitation skills
• AI Literacy & AI Adoption
• Learning principles and instructional design fundamentals
• Stakeholder management
• Basic data analysis and reporting
Nice to Have• Experience with testing tools
• Background in creating video-based training content
• Exposure to AI-powered software platforms
• Experience creating e-learning modules and self-paced learning journeys
Requirements
Department: Customer Success
Experience: 3-6 years
Posted: 2026-06-17T07:07:34.827Z